Terms of service

Terms of Service — Durahuman Group

Effective date / Last updated: January 1, 2026

These Terms of Service (“Terms”) govern your access to and use of the websites, applications, products, and services operated by Durahuman Group (“Durahuman Group,” “Durahuman,” “we,” “us,” or “our”), including:

  • durahuman.com

  • protoparent.com (“PROTOPARENT”)

  • HER Engine (including any related web or mobile interfaces and portals)

  • The Crawla (including any related web or mobile interfaces and portals)

  • Durahuman Library (including any related web or mobile interfaces and portals)

  • Any related mobile or web applications, tools, assessments, programs, subscriptions, or digital content (collectively, the “Services”).

By accessing or using any of the Services, creating an account, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms and any policies referenced here (including our Privacy Policy and Refund & Cancellation Policy). If you do not agree, you must not use the Services.

1. Key Product Families & Their Nature (High-Level Overview)

To avoid confusion and set expectations clearly:

Durahuman (durahuman.com)

Performance, health, and efficiency tools, including training programs, protocols, education, and other performance-support resources for human performance and lifestyle optimization.

PROTOPARENT (protoparent.com)

An AI-supported parenting and family strategist offering fertility tracking, health-oriented insights, parenting frameworks, and coordination tools for families. It is not a medical, psychological, or child-protective services provider.

HER Engine

An evidence-based research and decision-support engine designed to synthesize information, models, and frameworks for performance, strategy, and life decisions. It does not replace professional advice in any domain.

The Crawla

A performance-support toolset that may include structured workflows, assessments, planning tools, and scenario-based guidance to assist personal development and execution. It does not certify readiness or guarantee outcomes.

Durahuman Library

A digital library of educational materials, research summaries, frameworks, and related content. Content is informational and educational and does not replace licensed professional advice.

All of these are educational and performance-support tools. None create medical, psychological, financial, legal, or fiduciary relationships between you and Durahuman Group.

2. Eligibility & Accounts

You must be at least 18 years old to purchase or subscribe to any paid Services.

For general informational access (e.g., browsing content), minimum age is typically 16, but may be higher where required by law or by app store policies.

If you are under 18, you may only use our Services with the consent and active supervision of a parent or legal guardian, and you may not enter into paid contracts yourself.

By using the Services, you represent and warrant that you meet these requirements and that all registration information you submit is accurate and complete.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

3. Voluntary Participation & Assumption of Risk

When you use any Durahuman Group products or Services—including but not limited to:

  • Training plans, nutrition plans, performance protocols, and educational programs;

  • Parenting, fertility, and family-coordination tools (PROTOPARENT);

  • AI-supported research, analyses, and decision-support outputs (HER Engine);

  • Structured workflows, assessments, and planning tools (The Crawla);

  • Educational and research content (Durahuman Library);

  • Supplements and health-adjacent products (if offered);

you do so voluntarily and at your own risk.

To the fullest extent permitted by law:

  • You bear all risk arising from your use or reliance on the Services.

  • You are solely responsible for determining whether any product, program, or protocol is appropriate given your health, family circumstances, risk tolerance, and objectives.

  • You agree that Durahuman Group is not responsible for any injury, harm, loss, or damage arising from the use or misuse of any Services or information we provide.

You should always consult appropriate licensed professionals (e.g., physician, mental health provider, financial advisor, attorney, child development specialist) before acting on any guidance, especially if you have existing conditions, complex family situations, or high-stakes decisions.

4. Product Information, Legitimacy & No Professional Advice

4.1 Branding & Authorized Channels

Unless expressly indicated otherwise, Durahuman Group is the operator and/or authorized distributor of products and Services sold through our official sites, apps, and checkout portals, including those branded Durahuman, PROTOPARENT, HER Engine, The Crawla, and Durahuman Library.

Any offer, product, or guidance using our branding outside approved channels may be unauthorized, and we are not responsible for it.

4.2 Informational Nature of Content

All content on our Sites and within our Services—including AI outputs, educational materials, assessments, scores, results, or recommendations—is provided for informational and educational purposes only.

Specifically:

  • Durahuman (supplements and performance tools): Not a substitute for medical diagnosis or treatment. No content is intended to diagnose, treat, cure, or prevent any disease.

  • PROTOPARENT: Provides parenting strategies, fertility analytics, health-oriented education, and coordination tools, but does not replace OB/GYNs, pediatricians, midwives, psychologists, therapists, or child-protective services. It does not guarantee conception, pregnancy outcomes, child outcomes, or family stability.

  • HER Engine: Provides AI-supported research synthesis, models, and scenario planning. Outputs may reference studies, theories, or data, but they are not medical, legal, tax, investment, mental health, or other professional advice. They are decision-support tools only.

  • The Crawla: Provides structured workflows, assessments, and guidance to support planning and execution. It does not certify readiness, safety, or competence for any role, mission, or occupation.

  • Durahuman Library: Provides educational and research materials. It is not professional advice and may not be complete, current, or applicable to your situation.

You must not treat any content as a replacement for direct guidance from licensed professionals. If you suspect a medical emergency, safety threat, or high-risk financial/legal situation, contact an appropriate professional or emergency service immediately.

5. Age Restriction Policy

Paid Services (subscriptions, coaching, training, and premium access) are intended for adults 18+.

Children and minors should not use PROTOPARENT, HER Engine, The Crawla, or the Durahuman Library without guardian oversight, and may not enter into paid contracts.

We reserve the right to refuse service, close accounts, or cancel orders if we believe a user is under 18 or in violation of these age restrictions.

6. Purchases, Subscriptions & Billing

When you purchase or subscribe to any Durahuman Group product or Service:

  • You agree to provide current, complete, and accurate billing and contact information.

  • You authorize us (and our payment processors) to charge your selected payment method for all purchases, subscription fees, and applicable taxes.

Subscriptions (including, but not limited to, PROTOPARENT tiers, HER Engine access tiers, The Crawla access tiers, and Durahuman Library memberships):

  • Are typically auto-renewing until canceled.

  • You may cancel at any time via your account or by contacting support@durahuman.com.

  • Cancellation stops future billing but does not automatically entitle you to a refund of amounts already paid, except where required by law or specified in a product-specific guarantee.

All purchases are governed by our Refund & Cancellation Policy, which is incorporated into these Terms by reference.

7. License Rights & Content Ownership

7.1 Our Intellectual Property

All content provided or made available through Durahuman Group—including text, graphics, illustrations, UI/UX designs, algorithms, assessments, models, videos, audio, training plans, educational modules, logos, icons, trademarks, trade dress, brand elements, data compilations, dashboards, and reporting outputs—is the property of Durahuman Group or its licensors and is protected by copyright, trademark, and other intellectual property laws.

The compilation of all content and data on the Services is likewise the exclusive property of Durahuman Group.

7.2 Limited License to You

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial purposes, subject to these Terms.

You may not:

  • Copy, reproduce, distribute, publicly display, or create derivative works from our content except as permitted by normal use of the Services;

  • Use any data mining, robots, scrapers, or similar data-gathering tools to extract substantial portions of the Services;

  • Reverse engineer, decompile, or attempt to derive source code from any software;

  • Sell, resell, or exploit any portion of the Services for commercial purposes without our express written consent.

Any permitted usage must be expressly authorized in writing by Durahuman Group and limited to the scope described in that authorization.

8. Your Content & Feedback

If you submit, upload, or otherwise make available content—such as text responses, survey answers, profile data, reviews, or feedback (“User Content”)—you:

  • Represent that you have all necessary rights to share that content;

  • Grant Durahuman Group a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in connection with operating, improving, and promoting the Services.

We may, but are not obligated to, monitor or remove User Content that we deem inappropriate, unlawful, or in violation of these Terms.

9. Prohibited Conduct

You agree not to:

  • Use the Services for any unlawful, fraudulent, or malicious purpose;

  • Upload or transmit viruses, malware, or harmful code;

  • Interfere with or disrupt the security, integrity, or performance of the Services;

  • Attempt to gain unauthorized access to accounts, systems, or data;

  • Misuse the Services to stalk, harass, or harm others;

  • Use any output from HER Engine, The Crawla, PROTOPARENT, or the Durahuman Library to justify or execute illegal, abusive, or negligent actions.

We may suspend or terminate access at our discretion if we believe you have violated these Terms.

10. No Guarantees; Results Disclaimer

Durahuman Group products are designed to support performance, parenting, and decision-making—but:

  • We do not guarantee any specific physical, psychological, parental, financial, operational, or performance outcomes.

  • Individual results vary due to factors beyond our control, including biology, behavior, environment, adherence, and external conditions.

  • Any testimonials or success stories are illustrative only and do not guarantee identical results.

11. Third-Party Services & Links

The Services may integrate or link to third-party platforms (e.g., ecommerce providers, analytics tools, advertising platforms, app stores, and payment processors). These third parties are not controlled by Durahuman Group, and their terms and privacy practices apply to your interactions with them.

We are not responsible for:

  • The content, accuracy, or policies of third-party sites or apps;

  • Any damages or losses arising from your use of third-party services.

12. Disclaimer of Warranties

To the fullest extent permitted by law, the Services are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied.

We specifically disclaim all implied warranties, including merchantability, fitness for a particular purpose, non-infringement, and any warranties regarding the accuracy, completeness, or reliability of content or outputs (including AI-supported content).

We do not warrant that:

  • The Services will be uninterrupted, secure, or error-free;

  • Defects will be corrected;

  • Any particular result or outcome will be achieved.

13. Limitation of Liability

To the maximum extent permitted by law, Durahuman Group and its officers, directors, employees, contractors, affiliates, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, goodwill, or other intangible losses arising out of or in connection with your use of the Services.

Our total aggregate liability for any claim related to the Services shall not exceed the greater of:

  • The amount you paid to us for the specific product or service giving rise to the claim in the 12 months preceding the event; or

  • USD $100.

Some jurisdictions do not allow certain limitations of liability, so parts of this section may not apply to you. In such cases, our liability will be limited to the minimum amount required by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Durahuman Group and its officers, directors, employees, contractors, affiliates, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from:

  • Your use or misuse of the Services;

  • Your violation of these Terms or any applicable law;

  • Your infringement or violation of any third-party rights.

15. Governing Law & Dispute Resolution

These Terms and any dispute arising out of or relating to the Services shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to conflict-of-law rules.

You agree that any legal action or proceeding arising under or relating to these Terms shall be brought exclusively in the state or federal courts located in Virginia, and you consent to the personal jurisdiction and venue of such courts.

16. Changes to These Terms

We may revise these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page.

Your continued use of any of the Services after posting changes constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the Services.

17. Contact

For questions about these Terms or any Durahuman Group product or service, please contact:

Email: info@durahuman.com
Phone: 806-216-7878

Mail:
Durahuman Group
5900 Balcones Drive, STE 100
Austin, TX 78731
United States